Shipping & Returns

DELIVERY
When we receive your payment,

(this is immediately after you have made the payment, or the next day),

we will ship your package within 48 hours.

Once your package is shipped we’ll give you a shipping confirmation.

Do you live in the Netherlands?

You will usually receive the package the next day.

For other countries, it takes a couple of days.

SHIPPING COSTS
For the Netherlands, shipping is free for orders above €80.

For Europe, shipping is free for orders above €160

For the rest of the world shipping is free for orders above €200.

Normal shipping costs:

Netherlands – €3,95

Europe zone 1*  – €9,95

Europe zone 2* – €14,95

Europe zone 3* – €15,95

The rest of the world – €19,95

Customs and duty fees not included,

we do not refund shipping costs for customers that

reject their packages upon arrival.

RETURNS

Do you want to return something? No problem!

You can return any item for a refund, within 14 days of receiving your original order.

Do you live in the Netherlands? You can use the link below to create a return label:

https://daylliance.shipping-portal.com/returns/

The returns costs (€ 5.80) will be deducted from your refund.

Do you live outside the Netherlands?

Just copy the Return Form below,

fill in the gaps and send the Return Form to info@daylliance.com.

We’ll refund the price you paid for your item back to your bank account when we recieve the item.

The item is your responsibility until it reaches us, so make sure it can’t get damaged on the way.

The items will be inspected on return, when they are in an unsuitable condition, we will have to send them back to you.

We’re not responsible for any items that are returned to us after 14 days or by mistake.

 

Return Form 

Daylliance

Entrepotdok 19A

1018 AD Amsterdam

info@daylliance.com

I hereby give notice that I revoke our agreement relating to

the sale of the following products:

…..

…..

Received at:

Name:

International Bank Account Number (IBAN)

Address:

Reason for return:

*Europe zone 1

Belgium, Denmark, Germany, France, Italy, Luxembourg, Austria, Spain, England, Sweden

*Europe zone 2

Bulgary, Estonia, Finland, Hungary, Ireland, Croatia, Latvia, Lithuania, Poland, Portugal (incl. Azores and Madeira), Roemenia, Slovenia, Slovakia, Czech Republic

*Europe zone 3

Albania, Andorra, Bosnia and Herzegovina, Canary Islands, Cyprus, Faroe Islands, Gibraltar, Greece, Greenland, Iceland, Channel Islands, Kosovo, Liechtenstein, Macedonia, Malta, Moldova, Montenegro, Norway, Ukraine, San Marino, Serbia, Turkey, Vatican City, Belarus, Switzerland